BIS CARE

Verify the authenticity of ISI marks, Hallmark, and CRS registration marks on products with BIS CARE, the official verification tool from the Bureau of Indian Standards. Check whether a product meets genuine standards by entering the licence number, HUID number, or registration number printed on the item.

Get instant access to critical product information, including the manufacturer's name and address, licence validity period, product varieties covered under the mark, associated brands, and current registration status. For jewellery items, you can also verify purity details. This verification takes seconds and gives you confidence that what you're buying is authentic and meets Indian safety and quality standards.

Found a counterfeit product or witnessed misuse of an ISI, Hallmark, or CRS mark? Report it directly through the app's Complaints feature. Document poor quality, fake marks, or misleading quality claims with photos and details, then submit your grievance in minutes. The app guides you through a simple form that captures all necessary evidence.

Once submitted, you receive an immediate acknowledgement with a unique complaint number sent to your registered mobile number and email. This reference number allows you to track your case as the Bureau's concerned department reviews and acts on your complaint according to established guidelines. You'll receive updates on the status and resolution of your report.

Login is straightforward — use your phone number with an OTP-based authentication or create a simple user account. The interface is designed for ease of use, so whether you're checking a product before purchase or reporting a concern, the process is quick and intuitive. Keep all your complaint records in one place and monitor progress without needing to visit an office or make phone calls.

BIS CARE empowers you as a consumer to protect yourself and others from substandard or counterfeit products. Support the integrity of Indian quality standards by verifying marks before you buy and reporting violations when you encounter them.